Privacy Policy
Last Updated: February 24, 2026
Welcome to Pro Quality Concrete INC ("Company," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.proqualityconcrete.com (the "Website") or interact with us by phone, email, or text message (SMS). By using our Website or communicating with us, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information such as your name, email address, phone number, service history, project details, billing information, and any other information you voluntarily provide when contacting us, requesting a quote, scheduling service, or using our services.
1.2 Non-Personal Information
We may automatically collect non-personal information such as IP addresses, browser types, device information, and Website usage data to enhance user experience and improve our services.
1.3 Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to monitor user activity and improve the functionality and performance of our Website.
2. How We Use Your Information
2.1 Service Delivery
To provide, operate, and improve our concrete services.
2.2 Communication and Account Management
To communicate with you regarding inquiries, service requests, scheduling, service requests and managing your account, project updates, billing, and general correspondence related to your project.
We may contact you by phone call or text message (SMS), primarily during your initial inquiry and throughout the duration of your project. We will rarely contact you by text outside of these times.
Text messages you may receive from us include, but are not limited to:
- Appointment reminders
- Quote reminders
- Invoices and payment reminders
- Project updates
- General correspondence about your project
- Occasional promotions or service announcements
You may opt out of receiving text messages at any time by replying STOP or by contacting us directly.
2.3 Website Improvement
To analyze Website usage and enhance user experience.
2.4 Legal Compliance
To comply with applicable laws, regulations, or legal processes.
3. How We Share Your Information
3.1 No Sale of Personal Information
We do not sell, rent, or trade your personal information to third parties.
3.2 Service Providers
We may share your information with trusted service providers and payment processors that help us operate our Website, process payments, manage communications (including phone and SMS services), and deliver our services. These third parties are required to safeguard your information and use it only for authorized purposes.
3.3 Legal Requirements
We may disclose information when required by law or when necessary to protect our rights, property, or safety.
4. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights and Choices
6.1 Marketing Communications
You may opt out of marketing communications, including promotional text messages, at any time by following the unsubscribe instructions provided or by contacting us directly.
6.2 Access and Updates
You may request access to, correction of, or deletion of your personal information by contacting us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our Website or services after changes are posted constitutes your acceptance of the updated policy.
8. Contact Information
If you have any questions about this Privacy Policy or your personal information, please contact us at:
Email: proqualityconcrete@gmail.com